Your Data

First read our guidance notes. Then either:

• Email: dataprotection@midsussex.gov.uk 
• Or fill in our Access my information form

We will get back to you within 30 calendar days after we have received:

• Your request
• Any accompanying documents

Please note: You are only permitted to access information about yourself.

We may withhold information that includes information about somebody else.

We may extend the time limit by up to two months, where necessary, taking into account the complexity and number of the requests.

We may also charge a reasonable fee, taking into account the administrative costs of providing the information or communication.

If you have any questions please email us using the address above or contact the Data Protection Officer:

Tel: 01444-477422

Yes.

But we need to be absolutely sure that you are authorised by them to make the request.

Proof needs to be in writing and signed by that person.

Yes.

Parents or carers can make applications on behalf of children - but they have no automatic right to the information.

We will only give out information if it is in the best interests of the child.

Please note: We will be guided by the wishes of a child old enough to give informed consent.

Yes.

But you will need to provide a 'lasting power of attorney'.

Images of people are covered by the Data Protection Act.

And so is information about people which is taken from images.

Most uses of CCTV by organisations or businesses will be covered by the Act regardless of the number of cameras or how sophisticated the equipment is.

More information: 

• Using CCTV on your property
• Registering your Home CCTV

You will have to:

• Inform the Information Commissioner (ICO)
• Let ICO know if you give the recorded images to anyone other than the police or a similar law enforcement agency

Please also read: A data protection code of practice for surveillance cameras and personal information.

• Office buildings at the Oaklands campus, Oaklands Road, Haywards Heath
• Orchards Shopping Centre, Haywards Heath
• Haywards Heath town centre street cameras (Haywards Heath map)
• Burgess Hill town centre street cameras (Burgess Hill map)
• East Grinstead town centre street cameras (East Grinstead map)

Our CCTV Policy is available here

You will need to complete a Data subject access form, or you can send an email to dataprotection@midsussex.gov.uk. 

Please ensure you:

• Give us the day, the time within one hour and your location
• Provide a full face photograph or details of your car
• Provide a brief description of what you were wearing (if applicable)
• Tell us if you want a permanent copy in the form of video or photograph
• Provide proof of your identification

Please note: Mid Sussex District Council will only give you this information if it is satisfied as to your identity.

We will only release CCTV footage following a Subject Access Request where we can erase other third parties or personal data, such as car registration numbers, from the video or have their consent to disclosure of their images. 

We may also refuse to provide footage to you whereby doing so would be likely to prejudice: 

• the prevention and detection of crime
• apprehension and prosecution of offenders

If no data is held with regard to your request, or the data falls into a category exempted from disclosure, you will be notified of this in writing.

No more than 30 days after receiving your completed form. Please ensure your request is within the timescales listed below.

We keep CCTV images and data for 31 days. We keep body worn camera images for 60 days.

These images are then overwritten on our systems.

If you have been the victim of a crime, or it is a crime-related incident, you should report the matter to the Police by calling either 999 in an emergency or 101 in a non-emergency. The Police have access to our town centre CCTV and can check the system if required.

If you have been involved in a car collision or incident with Police involvement, and you have a crime reference number, you should contact the Police directly to request CCTV footage and not the Council.

If you have been involved in a road traffic collision or incident (without Police involvement), then you should contact your insurance company or solicitor to request the footage under Schedule 2, Part 1(5) of the Data Protection Act 2018.

Please note, the Council will levy a charge for this. These requests are subject to a fee of £85 plus VAT which is payable for the relevant footage, if held.

Please note CCTV footage cannot be used to sort out parking disputes or matters such as lost property.